Shipping Policy

Last updated: 27/02/2026

Thank you for shopping with Yo Majesty Cosmetics. We are committed to ensuring your order arrives safely and beautifully packaged. Please review the information below regarding shipping times, international deliveries, and customs responsibilities.

Processing Times

All orders are processed within 1–3 working days (excluding weekends and public holidays).

During launches, sales, or high-demand periods, processing times may be slightly extended. You will receive a confirmation email with tracking details once your order has been dispatched.

UK Shipping

We offer reliable UK shipping options at checkout.

Estimated delivery time after dispatch:

• Standard UK Delivery: 2–4 working days

• Express UK Delivery: 1–2 working days

Please note that delivery times are estimates and may vary during peak periods.

International Shipping (Europe, USA & Worldwide)

We are proud to ship worldwide.

Estimated delivery times after dispatch:

• Europe: 5–10 working days

• USA: 5–10 working days

• Rest of World: 7–14 working days

Delivery times may vary depending on customs processing and local courier services.

Customs, Duties & Import Taxes (Important)

As the UK is no longer part of the European Union, and for all international shipments outside the UK:

Orders shipped internationally may be subject to import VAT, customs duties, and/or clearance fees once the parcel reaches the destination country.

These charges:

• Are determined by the destination country’s customs authority

• Are not included in your order total at checkout

• Are the responsibility of the recipient

We recommend checking with your local customs office for further information before placing your order.

Yo Majesty Cosmetics is not responsible for delays caused by customs clearance procedures.

Refused or Unclaimed Shipments

If a parcel is refused due to unpaid customs charges or is not collected from the local carrier, it may be returned to us.

In such cases:

• Original shipping fees are non-refundable

• Return shipping and customs return charges may be deducted from your refund

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Yo Majesty Cosmetics is not responsible for parcels lost or delayed due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Parcels

Once your order has been dispatched, responsibility transfers to the shipping carrier. However, we will always do our best to assist you in locating delayed shipments.

If your parcel has not arrived within the estimated timeframe, please contact us at:

support@yomajestycosmetics.store

Questions

If you have any questions about shipping, international delivery, or customs procedures, please contact our support team before placing your order. We are happy to help.