Yo Majesty Cosmetics – Help & Support
Here to help you shine! Find answers to your questions or reach out to our support team.
FAQs
A: At Yo Majesty Cosmetics, we combine natural, skin-loving ingredients like turmeric, manuka honey, and shea butter with luxurious formulations designed to brighten, hydrate, and nourish your skin. Our products are suitable for all skin types and tones, leaving you with a radiant glow.
A: Yes! Our formulas are gentle and dermatologist-inspired. However, we recommend doing a patch test before full application if you have extremely sensitive skin or known allergies.
A: Lather the soap in warm water and gently massage onto wet skin. Leave for 1–3 minutes before rinsing off. For best results, use 2–3 times a week alongside your Brighter Face Glow Oil Glow Oil.
A: Absolutely! Our products are designed to help with dark spots, uneven skin tone, and skin conditions such as mild acne or psoriasis. Consistent use over a few weeks shows the best results.
A: Most users notice a visible glow and softer skin within 1–2 weeks. Results for hyperpigmentation or acne may take 4–6 weeks with regular use.
A: No. All Yo Majesty Cosmetics products are 100% cruelty-free and vegan-friendly.
A: Yes! Our skincare is suitable for everyone who wants healthy, glowing skin.
A: Keep your products in a cool, dry place away from direct sunlight. Avoid leaving them in humid areas like the shower to maintain their quality and effectiveness.
A: Orders can only be modified or canceled within 2 hours of placing them. After this time, your order is processed and shipped. Please contact info@yomajestycosmetics.com immediately if you need assistance.
Shipping & Delivery
Domestic (UK):
Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days
Orders are processed within 24–48 hours
International Shipping:
Delivery times vary by country (5–15 business days)
Duties or taxes may apply depending on your location
Shipping Tips:
You will receive a confirmation email with tracking details once your order ships
Free shipping applies to orders over £50
Returns & Refunds
Our Policy:
We accept returns on unopened and unused products within 14 days of delivery
To start a return, contact us at [info@yomajestycosmetics.com]
Refunds:
Once received and inspected, refunds are issued within 5–7 business days
Refunds are applied to the original payment method
Note:
Opened or used products cannot be returned for hygiene reasons
Shipping costs are non-refundable
Track Your Order
Track Your Order Easily:
Once your order is shipped, you will receive a tracking number via email
Click the tracking link to see live updates on your package
If you have questions about delivery, contact [info@yomajestycosmetics.com]
Tip: Tracking updates may take 24 hours to appear after shipping.
Contact Us
We’re here to help!
If you have questions, concerns, or feedback, reach out to us:
Business Hours: Monday–Friday, 9am–5pm GMT